Post by Admin on Oct 30, 2015 6:46:15 GMT -7
Last year around this time, our neighbor Barry discovered that his DSL was running at totally sub par speed. Between the hours of around 7:30pm to 10:30pm, he was getting no more than 30% of the speed he paid for and at times less than 10%. It took months and a lot of "doing", some of you may remember signing a petition, to get WNMC's attention and finally have the problem corrected.
A couple weeks ago, Barry noticed the same performance issue. I have since then independently verified his finding (not that I have any doubt), so have our phone person Gary. It appears this problem is wide spread and beyond our neighborhood.
From my vintage, it appears any consumer networking issues are put on the "back burner" by WNMC, which is unfortunate.
As this is a forum belongs to the community, if you have any performance issue with regarding your DSL, feel free to post here, WNMC, CenturyLink or otherwise. If we have enough customers concern and visibility, we may be able to force a change.
This is apparently a wide spread problem, I just read a news item that FCC is now looking into network operators providing bandwidth substantially below what the consumer was promised and paid for.
A couple weeks ago, Barry noticed the same performance issue. I have since then independently verified his finding (not that I have any doubt), so have our phone person Gary. It appears this problem is wide spread and beyond our neighborhood.
From my vintage, it appears any consumer networking issues are put on the "back burner" by WNMC, which is unfortunate.
As this is a forum belongs to the community, if you have any performance issue with regarding your DSL, feel free to post here, WNMC, CenturyLink or otherwise. If we have enough customers concern and visibility, we may be able to force a change.
This is apparently a wide spread problem, I just read a news item that FCC is now looking into network operators providing bandwidth substantially below what the consumer was promised and paid for.